FAQ

Do you have a question about who we are and what we do?  Perhaps the answer is here:

Do you have a webshop?

Yes!  It is here.

Do you roast coffee to order?

We do - but we also only roast for the webshop 2 days a week - Monday and Thursday.  If you place your order before 12pm on a roast day then it ships same day, or if it is after 12pm then it will ship on the next roast day.  So an order place on a Tuesday ships on Thursday and one placed any time on a Saturday would ship on a Monday.  Hopefully that makes sense!

Why do you sell in 350g bags?

We travelled a lot in the last couple of years, and during our travels we bought a lot of coffee.  We often felt that 250g was too little to really get to know a coffee, especially an espresso blend, and that 500g was too much.  One common size in the US was 12oz, which is 341g.  We really liked the size so thought we’d round it up to a nice even metric amount.  To avoid confusion there is a price per kilo listed on each coffee’s information page.

Why do you only sell whole beans and not ground?

A lot of what we love about the coffee is lost very quickly once it is ground.  Despite packing the coffee as well as we can we don’t feel confident that you would be getting everything the coffee is capable for if we shipped it ground.  Equally most brew methods are dependent on the correct grind.  We’d rather people ground their coffee at home, and could get the tastiest cup through which ever brew method they fancied that day.  We hope to have grinders in the shop very soon, and we’ll make them as cheap as we can.

Do you want to know what I thought of the coffee?

We really do!  We try and brew our coffees many different ways to see how they taste but we always want to hear what people thought - good or bad - about how our coffees taste.  If you’d like to leave some feedback we’d love to read it.

Where are you and can I come and visit?

We are currently located at 273 Poyser Street, Bethnal Green, London.  However we are just a production location for now and not serving coffee.  Visits are by appointment only and it’s best if you get in touch by email - info@squaremilecoffee.com

If you’d just like to pop in because you are interested in coffee then perhaps attending one of our tasting events might be the best way.

Where can I drink your coffee?

We are working on getting consent from our customers to put together a little coffee map of London and once it is up you’ll find the link here.

Who are you people?

Square Mile Coffee Roasters currently consists of three people:  We are James Hoffmann (World Barista Champion 2007), Anette Moldvaer (World Coffee Cup Tasting Champion 2007) and Stephen Morrissey (World Barista Champion 2008).  We currently are just wholesaling our coffee, but look out for a retail location before the end of the year.

Have another question?  Leave a comment and we’ll get the answer up asap!