If you’ve ever placed an order via our webshop before, you’ll probably know that Monday and Thursday are our roasting and shipping days. If you place an order on Tuesday, for example, you’ll get a message saying it’ll be roasted and shipped on Thursday.
The reason we’ve worked like this is because we believe fresh coffee is better coffee, and because our Probat roaster has a minimum batch size of 10kg (equivalent to 24 of our 350g bags). We therefore choose to ‘save up’ orders of a given coffee until we have roughly enough for a full roast, then roast and ship them all together.
This helps us keep quality and freshness where we want it, but it can mean a wait for you, our customers. If you order on Thursday evening, for instance, you’ll be waiting until the next Monday for us to ship your (admittedly beautifully fresh) coffee.
Thing is, we’ve grown a lot over the last eight years, to the point that our most popular products (such as Red Brick and Decaf) generate enough orders to put together a full roast batch every single day.
This gives us the opportunity to start shipping these orders daily, which means you’ll get your coffee quicker. Awesome, right!
The obvious caveat is that this doesn’t include weekends – our roasters need some down time after all (both the people and the machines). But, from this week on, if you place an order that only involves Red Brick, Decaf and anything that doesn’t need roasting (such as Cascara, brewing equipment or apparel) we’ll ship it the very next working day.
Naturally this doesn’t signal an end to the Monday/Thursday rhythm. Any order that includes coffee that isn’t Red Brick or Decaf will still wait until the next roast day to be shipped, but our aim in the long run – as we grow – is to transition more and more products to a daily shipping routine.
In the meantime, here’s to quicker coffee.
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